Return Policy
Is there a problem with your order or maybe the candles just aren't quite what you imagined? We want to make it right.
First of all, please email us at hello@fernweheditions.com for a return label. If the candle is still in the original packaging, it's a quick and easy no questions asked.
If there's a problem with the candle or the shipment, let us know so we can troubleshoot together. and figure out if it's best to replace the candle, exchange it or refund you.
First of all, please email us at hello@fernweheditions.com for a return label. If the candle is still in the original packaging, it's a quick and easy no questions asked.
If there's a problem with the candle or the shipment, let us know so we can troubleshoot together. and figure out if it's best to replace the candle, exchange it or refund you.